Advice and Insights From A Practitioner

Tag: Harvard Business Review

Making Critical Decisions the R.A.P.I.D. Way

I believe it is increasingly important, no matter what the size and complexity of your organization is, to have a defined decision-making process.  Having been a leader of extensive global and regional underwriting and marketing business units that require many fast and accurate decisions, my teams had no choice but to establish formal decision-making roles and responsibilities.  In retrospect,… Read More ›

Using the Balanced Scorecard Approach for Better Strategy Execution

Back in the early 1990s, when I worked at CIGNA International and just returned from an assignment in Hong Kong, I learned that a new strategic initiative was underway in the domestic Property and Casualty division.  In fact, this was the first time I had ever heard of the Balanced Scorecard approach and was about… Read More ›

So, What is Strategy Anyway? Here are a Few Different Perspectives

Given the relevance and timeliness of Michael Porter’s advice on strategy during tumultuous times, I began my first blog post (which was originally entitled “Strategy in Action”) with that material because it really hit home for those of us working day-to-day in one of the most distressed industries – insurance. At this juncture, I think… Read More ›